1. ORDERS, ONLINE PLATFORM AND PAYMENTS

1.1. ACCEPTANCE OF THE TERMS

By placing an order in www.laseramedida.com, hereinafter “LAM”, you confirm that you have read and understood all the points set out in this document and accept their application.

1.2. CHANGES IN DESCRIPTIONS AND PRICES

All information reflected in LAM is subject to change. LAM is not responsible for typographical errors or images as well as their misinterpretation. LAM reserves the right to refuse orders resulting from such errors.

1.3. ONLINE BUDGET

LAM generates automatic prices through the configurations and options that you select. The prices offered are subject to changes either due to external causes or internal to LAM.

LAM reserves the right to change the amount of an order if it is affected by a programmed rate change, change in the price of the raw material, variation of transport or customs fees, market fluctuations, changes at your request via email or to an error on your part in the budget interface itself.

You understand that by accepting the conditions and making the payment, you are accepting the budget made and displayed on the web.

If LAM detects an error in the price, the new amount will be notified via mail and a payment method will be provided. You will have 3 working days to accept this new price and make the payment. Otherwise the order will be rejected.

1.4. DATA AND CHECKLIST

You agree to review and ensure that all options, selections and data inserted in LAM are correct. LAM is not responsible for errors or misinterpretations of the order arising from errors in the insertion of data or the options selected by you.

1.5. REALIZATION OF THE ORDER

After the confirmation of an order in LAM, a production order will automatically be generated and the performance of a consequent work.

1.6. INVOICING AND PAYMENTS

By accepting these Terms And Conditions, you confirm that you have read, understood and accepted our Billing and Payment Policy.

LAM includes payments made with VISA®, MASTERCARD®, American Express® and DinersClub® through the RedSys® platform.

This kind of payment is charged to the account indicated by you through the payment platform. The platform makes the transaction instantly. You agree to have the necessary amount in the account indicated for your transaction, otherwise the platform will detect an error in the transaction and the order will be rejected.

If you detect any error in the payment process or the charge to your account, contact us through our contact section or by email to the address contacto@laseramedida.com.

1.7. AUTHOMATIC CONFIRMATION OF ORDER ISSUANCE

All orders generate a confirmation email to the address that you have indicated as a contact. If you do not receive the confirmation email within 24 hours of the completion of your order, make sure that the LAM mail address is not blocked by any anti-spam filter or that the confirmation email has not ended in a directory of unwanted emails (as the spam directory) or deleted emails. If after 24 hours you have not received or found the confirmation email, please get in touch with us through our contact section or by email to the address contacto@laseramedida.com. DO NOT MAKE THE ORDER AGAIN, it could generate duplication of orders and duplication of payments. Make the order again only if LAM confirms this via email. If you accidentally duplicate an order, notify LAM of that event IMMEDIATELY. Otherwise, both orders will be processed.

1.8. CONFIRMATION OF ACCEPTANCE/REJECTION OF ORDERS

LAM reserves the right to accept / reject orders. You will be notified via email, during the following 24 hours after receiving the email of automatic confirmation of the issuance of the order, of the preference taken, being able to develop the following two scenarios:

  • ACCEPTANCE OF THE ORDER

The order will begin to take shape after said mail and will be notified of it.

  • REFUSAL OT THE ORDER

Notification will be made via email of the cause of said rejection, will be informed of the measures to be taken to adapt the order for acceptance.

1.9. SHIPPING

By accepting these Terms And Conditions, you confirm that you have read, understood and accepted our Shipments and Orders Policy.

WE ARE NOT ACTUALLY ABLE TO MAKE SHIPPINGS OUT OF EUROPE.

Shipping cost exposed at the end of the shopping process in the “Checkout” page, is just for shippings inside the Iberian Peninsula. For Canary Islands, Ceuta, Melilla, Balearic Islands and any other place out of the Iberian Peninsula, the shipping cost will be confirmed after the order submission. For those cases, LAM will contact you to notify the updated final cost, and you will be able to decide if accept it and continue with your order management, or if cancel it. In case you decide to continue, you will have to pay LAM the rest of the amount to complete the whole updated final cost. For those cases, you also could contact LAM directly in our contact section to ask for your complete order quotation before the formalization in the website.

LAM is not responsible for delays in deliveries due to agents external to its control, including, but not limited to: Customs stops, security controls, etc.

2. CANCELLATION AND MODIFICATION OF AN ORDER

2.1. RETURNS AND MONEY RETURN

The service offered by LAM is personalized and made to order. All services are made to measure. The return of the goods is not an option, however, if your order presents inconsistencies, LAM will consider several eventualities that may result in a refund of the amount of the affected order. Contact us if there is any inconsistency in your order, through our contact section or by email to the address contacto@laseramedida.com.

2.2. REJECTION OR MODIFICATION OF ORDERS BY LAM

LAM reserves the right to cancel orders in which, for economic, technical or other reasons, are impossible to perform.

2.2.1. REJECTION OF THE ORDER BY LAM

LAM reserves the right to cancel orders, in which case, we will proceed to the full refund of the paid amount.

2.2.2. PROPOSAL FOR MODIFICATION OF THE ORDER BY LAM

LAM reserves the right to propose changes to orders. The affected items will be notified via e-mail and the proposal for each of them, as well as the reason for the proposal. After acceptance by you, the amount for each case will be readjusted.

2.3. REJECTION OR MODIFICATION OF ORDERS BY YOU

The service offered by LAM is personalized and made to order. All services are made to measure. The rejection or modification by you of an order will proceed to the total or partial refund of the amount of the order. This amount will reflect the total charge of the order, except for the production processes already carried out. The scope of said rejection or modification will be assessed and the amount to be returned via email will be communicated to the client user. By accepting this Terms and Conditions you agree to accept those charges due to rejection or modification of the order.

2.4. PROTOTYPES TEST

LAM reserves the right to pause an order where the technical difficulty or the number of units is greater than usual. LAM may propose via mail to the client user to carry out a manufacturing test prior to the original order. The amount of this test phase will be different and adjusted depending on each case.

3. MATERIAL AND SPECIFICATIONS

3.1. ABSENCE/COMPLYMENT OF SPECIFICATIONS

Claims will not be accepted for expectations in dimensional specifications not shown in LAM. By accepting this Terms and Conditions, the user is aware of the dimensional manufacturing tolerances which are no indicated in the drawings are based on UNE EN 22768-1:1994 type mK. LAM is not responsible for the dimensions of parts that require greater manufacturing tolerance, or parts that due to reasons not related to LAM not comply with that tolerances.

3.2. PROPERTIES OF MATERIAL

All materials used by LAM are subject to tolerances and variations related to the manufacture, handling and storage of the material itself. By accepting this Terms and Conditions, you are aware of the existence of variations in the mentioned points, thus being able to affect the following characteristics, including but not limited to: color, thickness, weight, hardness, composition, texture, roughness, density, elastic modulus, conductivity thermal, coefficient of thermal expansion, electrical resistance, melting point, resistance to oxidation, magnetic capacity, torsion…

Any variations in the tolerances of these characteristics (and of any other not mentioned) are in accordance with the standards of the international identity standard for the supply of said material or alloy.

3.3. IDENTITY OF THE MATERIAL

The identity of the materials used in the production processes of LAM are subject to the territorial norms of equivalences between identities of material. LAM will supply the same material that you choose for the production of your personalized pieces to match the international identity alphanumerically of the description of the material that appears in the LAM configurator.

Here is an example: If you select AISI 304, LAM will arrange for the material to be AISI 304, this could be AISI 304L, AISI 304H, or any other variance. By accepting this Terms and Conditions, you are aware that the supply of material certifies the identity up to the indicated digits in the configurator LAM, being able to be part of other subfamilies.

4. SECURITY

4.1. BASIC SAFETY CONSIDERATIONS

By accepting this Terms and Conditions, you are aware that LAM has no control over the design, use and misuse of the goods generated by the LAM service.

You have the responsibility to create a functional and safe design, insert it, if that is your purpose, into appropriate devices and safe equipment to safeguard the end user or other persons and properties against damages arising from their use, operation or particular configuration, and to properly comply with all federal, state, and local laws, rules, regulations, and safety regulations, and all industry safety standards.

Additionally, it is your responsibility to review the manufacturing carried out by LAM to validate the correct performance of its purpose, validating manufacturing defects, material defects, mechanical resistance in general and all other factors that may affect your final purpose.

LAM will not be responsible in anyway for the consequences or results obtained through the use of the LAM website or its products.

LAM will not be liable for any loss or damage suffered by you or by any other party as a result of the design, manufacture, use, misuse, installation or application of the custom parts. In addition, LAM shall be exempt from liability and liability charges for any claim arising out of, related to or related to the use, installation or application of the custom parts.

4.2. HELP AND ADVISE

LAM can offer help and advice to your questions, as well solving errors in the data and options applied to the LAM configurator. You assume full responsibility for the application, or not, of the correction proposed by LAM, and accept as your own and under your responsibility the design of the resulting piece.

5. INTELECTUAL PROPERTY

5.1. INFRINGEMENTS OF INTELLECTUAL PROPERTY

You warrant and declare that the manufacturing designs and other information related to the order, are original and of your property, designed and created by you or with the consent of the original author, that alone or incorporated into any system, product, device, device or mechanism, do not infringe or violate any right (including, among others, patent rights, copyrights or trade secrets) of any third party. In addition, you guarantee and declare that the designs do not infringe or violate any law, code or local, state, federal or international regulation. In addition, by accepting this Terms and Conditions, you exempt LAM from liability and liability charges for any claim arising out of, related to or related to the use, installation or application of the custom parts.

5.2. PERSONAL INFORMATION AND DESIGNS

You will retain all privacy rights of all information sent to LAM. By accepting this Terms and Conditions, you understand and accept that LAM may disclose to its employees and third parties the information necessary to provide services related to the creation, sending and correction of technical problems of your order. Your personal information will be handled in accordance with our Privacy Policy.

6. ABOUT THE TERMS AND CONDITIONS

6.1. LANGUAGE AND VALIDITY OF THE TERMS AND CONDITIONS

The Spanish version of these Terms and Conditions is the legally binding version in case of any inconsistency between the Spanish version and any translation into another language.

6.2. MODIFICATIONS OF THE TERMS AND CONDITIONS

The Terms and Conditions can not be waived or modified in any way, except by LAM and in writing. This clause of “non-oral modification” can not be waived, except for a written instrument signed by LAM or the modification of these terms.

LAM reserves the right to modify this binding document to the orders, Terms and Conditions, without prior notice, either as per periodic review of the same or by a specific casuistry.

The version of Terms and Conditions that will be applied to an order will be the one in force on the date of its processing.

6.3. EFFECTIVE DATE

This binding document, Terms and Conditions, has been reviewed last time on the date October 14th 2021, leaving any version with an earlier date obsolete and unenforceable.